Terms of Service - FellowFlats

Last updated: 13 July 2026 Effective date: 13 July 2026

1. Acceptance of these Terms

These Terms of Service ("Terms") form a binding agreement between you and AlgoCrew Inc., a corporation incorporated under the Canada Business Corporations Act with its registered office in Brampton, Ontario ("FellowFlats," "we," "us"). By creating an account or using the website at fellowflats.com (the "Platform"), you agree to these Terms and acknowledge our Privacy Policy, which explains how we handle personal information. If you do not agree, do not use the Platform.

When you create an account you will be shown these Terms and given the opportunity to accept or decline them before proceeding. We will keep a copy of the Terms in force at the time of your acceptance and you may request a copy at any time.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use FellowFlats. By using the Platform you represent that this is true. Accounts are for individuals; a person listing on behalf of a company or property manager must have authority to bind it.

3. What FellowFlats is - and what it is not

FellowFlats is a neutral online platform that lets landlords and property owners post listings of shared accommodation rented by the bed, and lets tenants and students post profiles, message landlords, and send booking requests. We are an intermediary and venue only.

We are not:

• a landlord, tenant, property manager, real-estate broker, or agent;
• a party to any rental, lease, sublease, roommate, or other agreement between users;
• a provider of housing; we do not own, manage, inspect, or control any listed property.

No guarantee of compatibility or availability. We do not guarantee that any roommate, housemate, or landlord will be suitable or compatible with you, that any listing is accurate or lawful, or that any property or bed will be available. Matching and search features are conveniences, not recommendations or endorsements.

We do not verify, guarantee, or endorse any listing, user, property, photo, price, availability, description, profile, or statement on the Platform, except where a specific verification badge is expressly shown. A verification badge means only that we performed the limited check described alongside the badge (for example, that a submitted student ID appeared authentic at the time of review); it is not a background check, endorsement, or guarantee of identity, character, or conduct. Any contract or arrangement is solely between the users involved.

4. Free service; future paid features

The Platform is currently free for both landlords and tenants to list, search, and communicate. If we introduce paid features (such as featured listings), we will present the price, terms, and any recurring-billing details clearly before you commit, obtain your express acceptance, and provide a written copy of the agreement, as required by provincial consumer-protection law (including Ontario's Consumer Protection Act, 2002 for internet agreements). No payments are processed through the Platform today; if that changes, a Payments section (processor, refunds, and any subscription terms) will be added to these Terms before the feature launches.

We may change, suspend, or discontinue any free part of the Platform with reasonable notice where feasible.

5. User accounts and responsibilities

You agree to:

• provide accurate, current, and complete information, and keep it updated;
• keep your credentials confidential and notify us promptly of any unauthorized use; you are responsible for activity under your account except where caused by our failure to maintain reasonable security;
• comply with all applicable laws, including residential-tenancy, human-rights, and privacy laws in your province.

You are responsible for your interactions, communications, listings, profiles, agreements, payments, and dealings with other users.

6. Listings, content, and acceptable use

User content. You retain ownership of content you submit (listings, photos, profiles, messages). You grant us a worldwide, non-exclusive, royalty-free licence to host, reproduce, display, and use it solely to operate, improve, and promote the Platform. You represent that you have the rights to everything you post (including photos) and that it does not infringe anyone's rights.

You must not:

• post false, misleading, fraudulent, or scam listings or profiles;
• post listings for property you have no legal right to rent out;
• request or solicit money off-platform in a way intended to defraud (e.g. deposits before viewing);
• harass, threaten, stalk, discriminate against, or abuse other users;
• post unlawful, hateful, obscene, or infringing content, or another person's personal information without consent;
• scrape, harvest data, send spam, introduce malware, probe or bypass security, or otherwise interfere with the Platform;
• impersonate any person or create accounts to evade enforcement;
• use the Platform to send commercial electronic messages in violation of CASL.

Anti-discrimination. Shared-accommodation listings may use lawful occupant preferences only where human-rights law permits them - for example, Ontario's Human Rights Code (section 21) exempts certain shared-facility living arrangements, and single-sex residences are permitted in defined circumstances. You may not discriminate on protected grounds (race, religion, ethnic origin, disability, family status, sexual orientation, gender identity, receipt of public assistance, or other grounds protected in your province) outside those narrow exemptions. Trans users must be treated in accordance with their lived gender identity. FellowFlats provides preference fields as a convenience and does not warrant their legality for your situation; you are responsible for ensuring your listing and selection practices comply with the human-rights and tenancy laws that apply to you, and we may remove listings we believe are discriminatory.

Reviews. If review features are offered, reviews must reflect your genuine first-hand experience, must not be defamatory or extorted, and may be moderated or removed at our discretion.

Enforcement. We may remove content and suspend or terminate accounts for violation or reasonably suspected violation of these Terms. Except where we reasonably believe urgent action is needed (fraud, safety, legal risk), we will tell you the reason and give you an opportunity to respond.

7. Booking requests

A "booking request" on the Platform is an expression of interest only. Approval of a request by a landlord does not create a tenancy, reserve a property in law, or bind either party - it updates availability on the Platform. All actual rental terms, agreements, payments, deposits, and obligations are arranged directly between users, off-platform, at their own risk. No money passes through FellowFlats. FellowFlats is not responsible for any booking, cancellation, no-show, or dispute between users. Nothing in this section limits rights either user has under provincial residential-tenancy law once a tenancy is actually formed between them.

8. Your own due diligence

You are solely responsible for verifying the identity, trustworthiness, and legitimacy of any user, listing, or property before entering into any arrangement, paying money, sharing personal information, or moving in. We strongly recommend that you never send money before viewing a property in person, that you meet in safe settings, and that you use written agreements. FellowFlats does not perform background checks on users unless explicitly stated.

9. Messaging

In-platform messages are private to the conversation participants, but we may access and review messages where reasonably necessary to investigate fraud, abuse, or violations of these Terms, to comply with law, or with your consent, as described in the Privacy Policy. Do not use messaging to spam, harass, or solicit users for unrelated services.

10. Intellectual property and copyright complaints

The Platform, its design, brand, and content (excluding user content) are owned by FellowFlats or its licensors and are protected by copyright, trademark, and other laws. You may not copy, modify, or create derivative works from them except as the Platform's normal use allows.

Copyright complaints. If you believe content on the Platform infringes your copyright, send a notice to notifications@fellowflats.com (subject line "Copyright notice") identifying the work, the infringing material and its location, your contact information, and a statement of your good-faith belief of infringement. We operate under Canada's notice-and-notice regime (Copyright Act, sections 41.25-41.26): we will forward compliant notices to the user concerned and retain the records the Act requires, and we may remove content or terminate repeat infringers at our discretion.

11. Privacy

Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which forms part of your relationship with us. Where these Terms and the Privacy Policy conflict on a privacy matter, the Privacy Policy governs.

12. Third-party services

The Platform relies on and may link to third-party services (e.g. maps, sign-in providers, schools' websites). We are not responsible for third-party services or websites; their own terms and privacy policies apply to your use of them.

13. Suspension, termination, and account deletion

You may stop using the Platform at any time and may delete your account from your account settings or by contacting us; deletion of associated personal information is handled as described in the Privacy Policy. We may suspend or terminate your access for material or repeated breach of these Terms, suspected fraud or unlawful activity, or legal requirement; where feasible we will give notice and a reason. Sections that by their nature should survive (user content licence to the extent needed for legal records, disclaimers, liability limits, indemnity, governing law) survive termination.

14. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, express or implied, including implied warranties or conditions of merchantable quality, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or secure, or that listings or users are accurate, lawful, safe, or available.

Consumer-law carve-out. Some provinces (including Ontario and Quebec) do not permit the exclusion of certain warranties, conditions, or statutory rights in consumer transactions. Nothing in these Terms excludes, restricts, or modifies any right or remedy you have under applicable consumer-protection legislation that cannot lawfully be excluded.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

• FellowFlats is not responsible or liable for the acts, omissions, conduct, or content of any user, for any property or its condition, or for any rental arrangement, payment, deposit, fraud, scam, theft, injury, loss, or damage arising from your dealings with other users.
• We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, or opportunity, even if advised of the possibility.
• Our total aggregate liability for any claim relating to the Platform will not exceed the greater of (a) the amount you paid us in the 12 months before the claim, or (b) CAD $100.

These limitations do not apply to liability that cannot be limited by law, including liability for our own fraud, gross negligence, or personal injury or death caused by our negligence, or to non-excludable rights under consumer-protection legislation.

16. Indemnification

You agree to indemnify and hold harmless FellowFlats and its officers, directors, employees, and agents from third-party claims, damages, losses, liabilities, and reasonable expenses (including reasonable legal fees) arising out of your content, your dealings with other users, or your breach of these Terms or of any law - except to the extent caused by our own breach, negligence, or wilful misconduct.

17. Governing law and jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. You agree to the jurisdiction of the courts located in Ontario, except that if you are a consumer, nothing in these Terms prevents you from bringing proceedings in the courts of your own province where consumer-protection law gives you that right.

18. Dispute resolution

If a dispute arises between you and FellowFlats, contact us first at notifications@fellowflats.com; most issues can be resolved informally. Either party may agree to non-binding mediation before litigation. These Terms do not require arbitration and do not waive your right to bring or participate in a claim in court, including a class proceeding, where consumer-protection legislation (such as Ontario's Consumer Protection Act, 2002) preserves those rights. Disputes between users are between those users; we have no obligation to mediate them, though you may report misconduct to us.

19. General

• Severability: if any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the rest of the Terms remain in effect.
• Entire agreement: these Terms and the Privacy Policy are the entire agreement between you and FellowFlats regarding the Platform.
• No waiver: our failure to enforce a provision is not a waiver of it.
• Assignment: you may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets, with notice to you.
• Language: these Terms are currently published in English; a French version is planned. The parties confirm their wish that these Terms be drawn up in English; les parties confirment leur volonté que les présentes conditions soient rédigées en anglais.

20. Changes to these Terms

We may update these Terms from time to time. For material changes we will give reasonable advance notice (for example, by email or in-app notice) with the new effective date. If you continue using the Platform after the effective date, the updated Terms apply; if you do not agree, stop using the Platform and delete your account before that date. Changes do not apply retroactively to disputes that arose before the change.

21. Contact

Questions about these Terms? Contact AlgoCrew Inc. at notifications@fellowflats.com · 35 Herkley Dr, Brampton, Ontario L6V 2E7, Canada.