Skip to main content
FellowFlats
FAQ

Frequently asked questions

Everything you need to know about finding and listing a place on FellowFlats.

Is FellowFlats free to use?

Searching, messaging and sending requests are completely free, for everyone. Listing a property is free for landlords too.

What can I rent on FellowFlats?

A whole apartment or house, a private room in a shared home, or a single bed in a shared room. The by-the-bed option is the one most sites do not offer: a landlord lists each bed separately with its own price, so you can see exactly how many are open (for example, '1 of 2 available') and request just one.

Why does a listing here look more expensive than the same place elsewhere?

Because the figure you see already includes every charge you are required to pay each month - utilities, internet, and anything else that is mandatory. Other sites often advertise the base rent and mention the rest later. Compare the totals rather than the headline numbers and the difference usually disappears. Under the Competition Act (s.74.01(1.1)) only sales tax may be left out of an advertised price.

Which areas do you cover?

FellowFlats is launching in Brampton and the Greater Toronto Area and expanding across Canada. You can search by city, by neighbourhood, or - if you are studying - by university and college campus.

How do I know a listing or person is trustworthy?

Every landlord confirms their email and is verified before a listing can go live, and verified landlords carry a badge. Every stay can be reviewed by both sides, and any listing or profile can be reported to our moderation team.

How does requesting a place work?

You send a request to the landlord with an optional message and move-in date. It is an expression of interest - never a binding lease and never a payment. The landlord approves or declines, and approvals are handled safely so the same bed, room or unit can never be promised to two people. Rent and anything else you agree is arranged directly with the landlord - FellowFlats never takes a payment.

Do I pay rent through FellowFlats?

Not today. Rent and any lease are arranged directly between you and the landlord, and no money passes through FellowFlats. Never send money before you have viewed a place and confirmed who the landlord is.

Can I find compatible roommates?

Yes. Fill in your preferences - sleep schedule, cleanliness, noise and daily routine - and FellowFlats shows a compatibility score against the people already living in a room. Useful whether you are a student, a newcomer or working.

Is my personal information safe?

Messaging stays inside the app, exact addresses are only approximated publicly until you connect, and you can export or delete your account data at any time from settings.

Still have a question?

Reach out directly, or browse the guides in the Help Center.

Contact us